Dameware security and encryption
I found 1 page on the Dameware support site but didn't see any additional information about security regarding PCI, PII, aggregate and derived data. Does anyone have any additional info on what...
View Articlehow to active my software
I am an end user of Dameware mini remote control 10.0.0.372. Since our company have bought the Dameware license, but I still cannot run dameware now, may I know how to active my software.Thank you and...
View ArticleDameware Upgrade Installation
I was looking for documentation on if you are to install DRS Server over the previous version. moving from 11.1 - 12.0The same for MRC for the workstations, it the techs just need to install over the...
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Remote client bluescreens when I try to connect
Using DameWare Mini Remote Control V11.2.0.91. 64-bit on Win7 ProWhen trying to connect to an XP - 32bit system (Dell Optiplex 7010) the client computer bluescreens.Have be able to replicate this issue...
View ArticleTrouble using the OTI fetaure in version 12
We just updated both the Centralized server and the client to version 12 and need documentation or assistance in using the OTI feature. We support 100's of laptops over the internet and would like to...
View ArticleDameWare v12.0 HotFix 1
Please note we have released Hotfix 1 for Dameware version 12.0. This hotfix is available on your customer portal.Hotfix 1 addresses the following issues:ZDI-CAN-3125 vulnerability.Upgrading MRC agents...
View ArticleProblem with DWRS v9 - "Permission Required" setting - Error: Failed to send...
Hi,I have a problem with DameWare Remote Support v9, I am unable to connect using the DameWare Mini Remote Control when the "Permission Required" setting is enabled on the "Additional Settings" tab...
View Articledameware help - version 6.9.0.4
hello support,i need to found the old version 6.9.0.4 of dameware because want to upgrade the my current license version of this product 6.8.0.4 anyone know where this old version is available ? very...
View ArticleAn unhandled win32 exception occurred in DNTU.exe
Platform: HP ProBook 4420s, Windows 7(x64) pro SP1, DRS v10.0 installedUse-Case: In the DRS opening window, select Tools, Search, enter text string, click "Search"Failure: An unhandled win32 exception...
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How to: Use DameWare Exporter to survey the software in your network computers
Hello DameWare users! Here is a brief guide to shows how to gather information from computers in your network or domain using the DameWare Exporter tool included with DameWare Remote Support....
View ArticleNo PDC Icon
Yes, I've seen the June 2011 discussion blaming Microsoft for this same problem but I'm wondering if anything has changed since then. Here's why. Since I upgraded to DRS v9.0.1.247 last week, I have...
View ArticleSystem Error: 5 Acces is Denied ??? [I PUT LOGS]
Note: This is a topic brought over from DameWare Forums which has been closed. If you wish to engage in this discussion, just comment here. System Error: 5 Acces is Denied ??? [I PUT LOGS]by Mrconnard...
View ArticleTrying to setup Dameware (Newbie)
I am new to Dameware and have found the install/configuration very frustrating. I have called support three times in the process (last call was 2 hours), so now I will try this forum. I got the server...
View Articlehow to active my software
I am an end user of Dameware mini remote control 10.0.0.372. Since our company have bought the Dameware license, but I still cannot run dameware now, may I know how to active my software.Thank you and...
View ArticleGranting remote control rights to non-admins
Note: This is a topic brought over from DameWare Forums which has been closed. If you wish to engage in this discussion, just comment here.Granting remote control rights to non-adminsby abentley on Wed...
View ArticleSolarWinds.MRC.Licensor has stopped working
We are still using the DameWare RS 9.0V where I work and I had to reload DameWare on to my system the other day. When I loaded DMRS onto my system I received a "SolarWinds.MRC.Licensor has stoppped...
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Remote client bluescreens when I try to connect
Using DameWare Mini Remote Control V11.2.0.91. 64-bit on Win7 ProWhen trying to connect to an XP - 32bit system (Dell Optiplex 7010) the client computer bluescreens.Have be able to replicate this issue...
View ArticleTrouble using the OTI fetaure in version 12
We just updated both the Centralized server and the client to version 12 and need documentation or assistance in using the OTI feature. We support 100's of laptops over the internet and would like to...
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Duplicate folderse in global host list
Hello, There are currently 2 folders of the same name and same devices under global host list in dameware remote support console. How do I remove the duplicate folder?
View ArticleChange DameWare RS standalone to DameWare RS Client / Server mode
If possible change standalone client of DRS to client / server version?
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