Platform: HP ProBook 4420s, Windows 7(x64) pro SP1, DRS v10.0 installed
Use-Case: In the DRS opening window, select Tools, Search, enter text string, click "Search"
Failure: An unhandled win32 exception occurred in DNTU.exe
Event is repeatable.
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Application Event Log Properties:
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Log Name: Application
Source: Application Error
Date: 3/19/2014 10:00:15 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: IT-PROBOOK1.dcgc.net
Description:
Faulting application name: DNTU.exe, version: 10.0.0.372, time stamp: 0x51796d95
Faulting module name: DNTU.exe, version: 10.0.0.372, time stamp: 0x51796d95
Exception code: 0xc0000409
Fault offset: 0x00148ce9
Faulting process id: 0x2748
Faulting application start time: 0x01cf4394a6a9415a
Faulting application path: C:\Program Files (x86)\SolarWinds\DameWare Remote Support 10.0\DNTU.exe
Faulting module path: C:\Program Files (x86)\SolarWinds\DameWare Remote Support 10.0\DNTU.exe
Report Id: f0a5e089-af87-11e3-b55a-3c4a9252f274