I have had Dameware for over 10 years I think. A great product, but recently we don't show any but about 9 systems as online. All of the servers show up, as do a few machines on the same VLAN. All the other VLANs no longer show. They have shown up for the last 2 years when the VLANs were configured. I can connect to them still under computers, but they no longer are listed under workstations. The "green" PCs show up under Workstations as online but the "blue" ones do not.
I tried upgrading to the newest release but the issue remains. I really want them back under Workstations so I know what is online. The Computers section shows all 1341 PCs in the AD, which I do not want to have to look through to find a staff member that needs assistance.
Appreciate any help.