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DameWare Install Error

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When I try to upgrade DameWare 8.0 to 12.0 (or 11.1), I get this popup error:

damewareInstallFailed.GIF

 

The Application Event logs show:

 

Product: DameWare Remote Support -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action PhoneHome_DIR, location: C:\Users\myacct\AppData\Local\Temp\, command: "C:\Users\myacct\AppData\Local\Temp\PhoneHome\SWregInst.exe"

 

So I tried running SWregInst.exe while having the popup error, and I get another popup error saying:

 

The application was unable to start corredtly (0xc0000022). Click OK to close the application.

 

Any idea why the install is failing?


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