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Computer Comments no longer appear
by Brachus on Thu Apr 30, 2009 7:00 am
We recently upgraded our domain controllers to Server 2008. However, after doing so, DameWare has stopped showing the Computer Comments for the Workstations.
If we right click, go to tools and then computer comments, the information is still there. When we hit OK, it appears next to the workstation as before, but only temporarily. If we restart the program, or even just collapse the Workstations tree, then expand again, they are lost.
Brachus
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Re: Computer Comments no longer appear
by kfluckiger on Mon May 18, 2009 3:42 am
Hello!
Did you find a solution ? cause we got exactly the same problem yet!
Before we had a 2003 Server for secondary controller and it works and now I ugrade it to 2008 and all comment are lost!
If you go to tools computers comments it comes but only for the session when you close dameware it lose comments again!
I try to put it in Active Directory computer comments but not way to see it in Dameware
Today I update to 6.1.8.5 but still going wrong
Is the support knowing that problem ? any idea how to resolve it ?
We are very frustrating here cause a lot of computer and the name are not really comprensible so we have to lool all the time and search for...
Take a lot of time
Please remedy to that soon as possible or we will change to another software!
Thanks
Kevin
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Re: Computer Comments no longer appear
by KarbonKopy on Tue May 19, 2009 12:01 pm
I too had the same problem when I migrated to a 2008 DC. It seems to work randomly, even with testing the AD computer names doesn't seem to make a difference. On a side note where did you get 6.8.1.5? I only see .4 on the download page.
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Re: Computer Comments no longer appear
by kfluckiger on Wed May 20, 2009 2:22 am
Hello
Sorry for the mistake, yes you right I've the same version as you...
What I see today is if you put any computer in favorite machines IT WORKS!!!!
So now I'm sure it's coming from Dameware software!!!
Is there any dameware technician who read forum ? can you debug it for the next version cause a lot of people will migrate to W2K8 and I think it's really easy to solve for you!
thanks
Kevin
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Re: Computer Comments no longer appear
by jfor26 on Thu Jun 04, 2009 2:36 pm
we have the same problem. I dont think they check this place regularly at all. we are looking at a different package for remote admin
http://www.pjtec.com Their Goverlan suite.
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Re: Computer Comments no longer appear
by Marty on Thu Jun 11, 2009 3:12 pm
Hi guys,
With regards to Computer Comments and potentially having them displayed, DNTU has the ability to retrieve & display Computer Comments. However, understand that "Comments" are handled & maintained in many different ways (i.e. Local Machine, Windows Network Browser, Domain Controller, Active Directory, etc.) within the O/S itself, and even within the NT Utilities software.
DNTU's Active Directory section will always look to Active Directory to find the Computer Comments. Whereas, DNTU's Microsoft Network section, DNTU's Favorite Machines (formerly non-Browsable) section, and even the Tools / Computer Comments tool (and previous 4.x versions as well) always look to the local machine for the Computer Comments (i.e. Computer Description).
Therefore, if you want the Computer Comments to appear all the time under DNTU's Active Directory browser, you must add the Comments within Active Directory. This is why they appear temporarily, but then disappear when you close and restart, because DNTU once again looks to AD for them. This can also be done via DNTU within the Active Directory browser by right-clicking on the machine in the Tree View (left-hand pane), then selecting Properties, then make the necessary changes in the Description field (which are the AD comments).
If you wish for the Computer Comments to be displayed in parenthesis behind the Computer in the Favorite Machines (formerly non-Browsable) portion of DNTU or the Microsoft Windows Network section, then you would basically modify the Comments directly on the remote machine (right-click My Computer / Properties / Computer Name Tab). This can also be done via DNTU by selecting Tools / Computer Comments, which will actually retrieve & modify the Comments/Description on the actual remote machine.
I hope this helps.
Marty Bonvillain
Support Staff
DameWare Development, LLC.
http://www.dameware.com
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Re: Computer Comments no longer appear
by bryan on Fri Jun 12, 2009 10:55 am
What I see today is if you put any computer in favorite machines IT WORKS!!!!
If this is the case then these Comments are actually stored directly on the remote machine itself (i.e. Computer Description), not in Microsoft's Windows Network Browser (i.e. NT Browser). DNTU's Favorite machines list and the Tools / Computer Comments feature retrieve the Comments directly from the remote machine itself, and these Comments will not be dynamically shown in Microsoft's Windows Network Browser.
The Microsoft Windows Network Browser portion of DNTU retrieves the information from Microsoft's Network Browser (i.e. Network Neighborhood, My Network Places) which is part of your O/S & network itself (i.e. the Master Browser). We simply ask your O/S on your local machine for it's Windows Network Browser information, and then we display what's returned back to us. This information is not modified in any way.
When using the Microsoft Windows Network portion of the Browser in our software, DNTU will not attempt to contact the machine directly to retrieve this information (like it does in Favorite Machines), because all the relavent information should already be in Microsoft's Browser. Whatever information is populated within Microsoft's Network Browser itself is the information that DNTU will display in this section of the software.
Microsoft has also documented known issues with NetBios Browsing in Server 2008 (see below).
NetBIOS Browsing and Windows Server 2008 x64 Server Core
http://blogs.technet.com/networking/archive/2008/12/16/netbios-browsing-and-windows-server-2008-x64-server-core.aspx
NetBIOS browsing across subnets may fail after upgrading to Windows Server 2008
http://blogs.technet.com/networking/archive/2008/07/25/netbios-browsing-across-subnets-may-fail-after-upgrading-to-windows-server-2008.aspx
Troubleshooting the Microsoft Computer Browser Service
http://support.microsoft.com/default.aspx?scid=kb;EN-US;188305
Bryan Brinkman
Support Engineer
DameWare Development, LLC.
http://www.dameware.com
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Re: Computer Comments no longer appear
by Brachus on Mon Jun 15, 2009 8:10 am
Thanks for the information Bryan. This was more helpful than a copy and paste from the manual when we were trying to explain that the MS Network Browser comments stopped working despite all settings being correct.
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Re: Computer Comments no longer appear
by kfluckiger on Thu Jun 25, 2009 7:52 am
Hello
Sorry you don't really understood what everybody wants
Sure now it's clear how it work's but what we want and I found the solution
It's to see directly computer comments in microsoft windows network
For make it simple directly when we open dameware, cause if you use it all time it's very slow to go each time in the AD, find the good "OU" and so on...
Now if you have the same issue as mine
First go to network neighberhood with a client in XP (not working with vista) and see if there's comment behind computer
If not do theses things
In Windows 2008 and AD environnement without other 2003 server you simply have to disable Computer Brower service in the DC
After little time every comments will be appears again
If you still have Win2003 server you can also transfer Master browser to it and it works!
Thanks to all for your help
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Re: Computer Comments no longer appear
by Abbala on Fri Dec 11, 2009 2:13 am
Thanks for taking the time to help, I really apprciate it.
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Re: Computer Comments no longer appear
by Marx7 on Wed Jul 07, 2010 10:05 am
I was still a little unclear on how to fix this issue on my network after reading through this discussion, but understood that the master browser was somehow the issue, so I started looking into how to find the master browser. I found the following page that explains very easily how to find your master browser: http://www.ifrankie.com/?p=45 It talks about using XP SP2 support tools, which I found here: http://www.microsoft.com/downloads/details.aspx?familyid=49ae8576-9bb9-4126-9761-ba8011fabf38&displaylang=en I followed the instructions from ifrankie and found that the computer that was the master browser was an XP box that had been on and sitting idle for about 2 months. I rebooted that computer, and everything started working again as a different computer became the master browser.
This is what worked for me. I hope it helps others.
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Debt is normal. Be weird.