I am new to Dameware and have found the install/configuration very frustrating. I have called support three times in the process (last call was 2 hours), so now I will try this forum.
I got the server setup and want to deploy DRS to the techs. I found a link to this kb on using the msi to install, but I do not see the msi - only the exe (the kb was for ver 9.)
In order to keep working I just installed DRS with the gui but then it prompts me for the license (which is fine), BUT it does not give the option of pointing the install to the central server to get the license.
Can someone provide guidance? I have read the install manuals but they do not seem to be oriented to an enterprise admin. Really an Getting started / best practice document would be helpful to someone new to the product.
Thanks.