While attempting to review event details on the event log feature for a client on the same subnet in the office, DRS crashes. I believe I have installed the hotfix correctly.
This event is from the DRS server:
Log Name: Application
Source: Application Error
Date: 11/2/2015 11:17:54 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Sigma169
Description:
Faulting application name: DNTU.exe, version: 12.0.0.514, time stamp: 0x5625287f
Faulting module name: ntdll.dll, version: 6.1.7601.18939, time stamp: 0x55afd843
Exception code: 0xc0000005
Fault offset: 0x00044649
Faulting process id: 0x6c4
Faulting application start time: 0x01d1118796e2ecd2
Faulting application path: C:\Program Files (x86)\SolarWinds\DameWare Remote Support\DNTU.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: a6b14526-8185-11e5-8a8f-1013ee0693f7
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-11-02T17:17:54.000000000Z" />
<EventRecordID>25778</EventRecordID>
<Channel>Application</Channel>
<Computer>Sigma169</Computer>
<Security />
</System>
<EventData>
<Data>DNTU.exe</Data>
<Data>12.0.0.514</Data>
<Data>5625287f</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18939</Data>
<Data>55afd843</Data>
<Data>c0000005</Data>
<Data>00044649</Data>
<Data>6c4</Data>
<Data>01d1118796e2ecd2</Data>
<Data>C:\Program Files (x86)\SolarWinds\DameWare Remote Support\DNTU.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>a6b14526-8185-11e5-8a8f-1013ee0693f7</Data>
</EventData>
</Event>
Any idea what may be causing this? I am not sure where to report a possible bug.