I am employed by a hospital chain headquartered in Sacramento California. We have a licensed copy of Dameware for Windows which I use extensively and am very happy with. Some time ago I received an email from Solar Winds indicating that if I wanted to try out a new version of their Dameware product for the iPad, I could reply to the message. I replied that I’d certainly be interested. I heard back that I’d need to have an active maintenance contract. We purchased a maintenance contract for the Dameware product we have. I was then told that I’d need to join thwack. This I did as well. I never received a copy of the trial version of Dameware for the iPad. I have contacted Solarwinds several times and was then informed that we would need to purchase something else. Needless to say, I am extremely disappointed in Solarwinds’ unprofessional if not downright deceptive practices. I continually receive email messages related to my thwack account. I have absolutely no time for or interest in thwack so I looked for a simple “opt out” link but could not find one. I did find a link which was supposed to direct me to where I could edit my email preferences hoping to opt out of all emails related to thwack. It directed me to a page that wasn’t helpful. Unfortunately I still cannot find a way to opt out. Can someone please direct me how to do it?
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