Hello, I'm just starting with DameWare Remote Support and would appreciate any suggestions for learning all the various functions of this application. I work in an IT environment but I'm not an engineer. I run a helpdesk and do remote support for hospital with several hundred users and could really use some help to go beyond the basics.
I have an evaluation installation copy of Version 10.0.0.372 but a purchase order for a license is being processed now.
Sincerely,
Bill